When I joined salesforce eight years ago as a trainer, I thought that there was a lot to the product. Eight years later, and working as a product manager, I've witnessed exponential growth of everything. More data, more functionality, more acquisitions, more customers, literally more of everything. And in that time, I've accumulated a lot of tips, tricks, and best practices with how the salesforce product works. Basically, I'm a salesforce hacker.
Not a hacker in the lets see if I can break into something and cause random acts of chaos sense. This is a product blog, not a cook book on how to create a denial of service attack against salesforce.com. I'm a hacker in the original intent of the word:
Hacker (programmer subculture), who combines excellence, playfulness, cleverness and exploration in performed activitiesOnly my hacks specialize in cloud computing and the salesforce platform. Some are more programmatic in nature; however, most involve simple button clicks (to borrow Mike Gerholdt's tagline).
Since becoming a product manager, I've blogged a couple dozen times about what I know. Usually I post after sharing the same information with more than one customer. Unfortunately for me, these posts are littered around the blogosphere. And while they are mainly on salesforce.com properties, I find it difficult to tell people I speak with to search google just to find them.
As a result, I'm creating this product blog to consolidate these couple dozen postings but also to give me a forum for sharing new hacks that I learn about on a daily basis. After eight years doing this, I find that I really only know the tip of the iceberg and everyday is a new learning experience.